1.Do You Offer Free Printing Samples?

Yes, we can print some samples according to customer's requirements.

2.What's Your Delivery Time?

We will arrange the delivery within 3~7 working days after received the deposit.

3.What Payment Method Are Supported?

Payment method is T/T or LC, PayPal, Western Union, Credit Card, etc.

4.If I Have Some Technical Problem, How Can You Help Us To Solve It?

Detailed description, photos or video will help our technician analyze the problem and give solution accordingly.

5.Once There Is Something Need To Replace, What Can I Do?

We supply all the spare parts for the printer. If any part is broken, we will fix it or send you new parts after users send back the broken ones. We suggest that users order spare parts package for long time maintenance and fast replacement.

6.How Long Warranty Period You Provide For Your Products?

All machine of us have 12months warranty from the day you begin use the machine.

7.Do You Have All Consumables For Your Machine?

Yes, all consumables of our machine is avaliable, just contact us and tell us your requirement.

8.Can I Install The Machine Easily?

Yes, the machine support all kinds of operate system, and there is CD and manual matched during paking, you can see the CD install by yourself. Also you can ask us for help, we will use teamviewer assist you online on problem.

9.When Can I Get The Price?

We usually quote within 1 hour after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.